We are committed to delivering your carefully curated selections with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your premium items are prepared for shipment with attention to detail. Our logistics partners specialize in handling delicate and high-quality products, guaranteeing they arrive in pristine condition. Whether you're updating your wardrobe essentials or adding timeless pieces to your collection, our streamlined process ensures a seamless experience from checkout to delivery.

Processing typically requires 1-2 business days, after which your order will be dispatched via our trusted carriers. Domestic deliveries generally reach customers within 5-7 business days, while international shipments may take 10-15 business days depending on destination and customs clearance. Please note that seasonal demand or unforeseen circumstances may occasionally extend these estimates, though we proactively monitor all shipments to minimize delays.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (maximum order value $9,999)

These rates reflect our commitment to balancing affordability with reliable delivery services for your premium purchases.

Currently, we ship to most countries across North America, Europe, and select Asia-Pacific regions. Some remote locations or areas with complex import regulations may require additional delivery time or be temporarily unavailable. During checkout, our system will automatically confirm whether we can deliver to your address. For specific inquiries about your region, please contact our support team prior to ordering.

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Our system updates tracking information in real-time, allowing you to see estimated delivery dates and current shipment location. For consolidated orders with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard.

While we strive for flawless delivery, occasional delays may occur due to carrier issues or customs processing. If your package hasn't arrived within 5 business days of the estimated delivery date, please first check the tracking information for updates. For unresolved concerns, contact our dedicated support team at [email protected] with your order number. We'll immediately investigate and either reship your items or process a refund if the package is confirmed lost.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product value and category. We declare all packages with accurate product descriptions and values to comply with international shipping laws. For guidance on potential charges, we recommend consulting your local customs office before placing orders, as these fees are separate from your original purchase and shipping costs.